Review requests for landscapers.Written for landscaping and lawn care companies.
What a good one does
Updated
Landscaping review requests work best when the result is easy to see: right after a project is finished or after the first month of regular service. Ask every customer the same way, link to your Google review form, and invite a photo if they'd like to share one. Ask recurring clients once, not after every mow, and never offer a free service for a review.
8 templates.Copy, then make them yours.
Words in [brackets] are placeholders. Keep the STOP line on every text.
- 01
After a patio, planting or design project
Text · 180 characters, 2 texts Hi [Name], your [project] from [Business] is finished. If you'd like to share how it turned out, photos welcome, here's our Google review link: [review link] Reply STOP to opt out.
- 02
After the first month of regular service
Text · 173 characters, 2 texts Hi [Name], you've had a month of service from [Business]. How's the yard looking? If you'd like to share, here's our Google review link: [review link] Reply STOP to opt out.
- 03
After a seasonal cleanup
Text · 150 characters, 1 text Hi [Name], your [season] cleanup is done. If you have a minute, an honest Google review helps neighbours find us: [review link] Reply STOP to opt out.
- 04
After an irrigation repair
Text · 155 characters, 1 text Hi [Name], your sprinklers are running again. If they're working well, or if they're not, we'd value an honest review: [review link] Reply STOP to opt out.
- 05
After a lawn treatment programme's first results
Text · 187 characters, 2 texts Hi [Name], it's [Business]. The lawn should be showing results from the first treatments by now. Here's our Google review link if you'd like to share: [review link] Reply STOP to opt out.
- 06
End of the mowing season
Email Subject: Thanks for a good season Hi [Name], That's the last visit of the season. Thanks for having us look after [property]. If you'd like to share how the year went, an honest Google review helps neighbours in [town]: [review link] See you in spring, [Owner name], [Business]
- 07
HOAs and business properties
Email Subject: [Property] grounds update Hi [Name], This month's work at [property] is complete, with notes attached. If you're able to, an honest Google review helps other property managers find us: [review link] [Owner name], [Business]
- 08
Customers who prefer Spanish
Text · 172 characters, 2 texts Hola [Name], su jardín ya está listo. Si tiene un minuto, ¿nos deja una reseña honesta en Google sobre [Business]? [review link] Responda STOP para no recibir más mensajes.
Rules that apply.In plain words.
This is a summary, not legal advice. Each row links to the official source.
- FTC rule on consumer reviews and testimonials (16 CFR Part 465)
- FTC: Consumer reviews and testimonials rule, questions and answers
- Google Maps: prohibited content, including incentives and selective asking
- Google Business Profile: create a link or QR code to request reviews
- Yelp: Don't ask for reviews
- HHS: dental practice settlement over review replies (2022)
Mistakes to avoid.We see these often.
- Asking after every weekly visit until customers tune you out.
- Offering a free mow in return for a review.
- Asking crews to collect a set number of reviews each week.
Questions people ask.Short answers.
How often should I ask recurring clients?
Once, after the first month or at the end of the season. Asking after every visit wears out the goodwill.
Can customers add photos?
Yes, invite them if they'd like to. Never edit or supply photos for them.
Can my crew be given a review target?
No. Google doesn't allow asking staff to collect a set number of reviews.
Sources
- FTC: Consumer reviews and testimonials rule Q&A · checked Oct 31, 2026
- Federal Register: Trade regulation rule on consumer reviews and testimonials (2024) · checked Oct 31, 2026
- Google Business Profile Help: Create a link or QR code to request reviews · checked Oct 31, 2026
- HHS: Settlement with dental practice over online review replies · checked Oct 31, 2026
By Shakhawat Ullah Badhon, Founder, Damex Digital. Published Nov 1, 2026, updated Nov 1, 2026.