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Review requests for chiropractors.Written for chiropractic practices.

What a good one does

Updated

A chiropractic review request should be warm, brief and free of anything clinical. Send it to every patient after a visit with your Google review link, and remind them they don't need to share health details. When reviews arrive, reply without confirming the person is a patient or mentioning their care, because federal regulators have fined providers for exactly that.

8 templates.Copy, then make them yours.

Words in [brackets] are placeholders. Keep the STOP line on every text.

  1. 01

    After a visit

    Text · 150 characters, 1 text

    Hi [Name], thanks for visiting [Practice]. If you'd like to share your experience, here's our Google review link: [review link] Reply STOP to opt out.

  2. 02

    After the first few visits

    Text · 171 characters, 2 texts

    Hi [Name], thanks for choosing [Practice] over the past few weeks. If you have a minute, an honest Google review helps others find us: [review link] Reply STOP to opt out.

  3. 03

    A version that sets expectations

    Text · 160 characters, 1 text

    Hi [Name], we'd value an honest Google review of your visits to [Practice]: [review link]. There's no need to mention any health details. Reply STOP to opt out.

  4. 04

    A thank-you email

    Email

    Subject: Thanks for choosing [Practice] Hi [Name], Thanks for trusting us. For questions about your care, please call [phone] rather than replying here. If you'd like to share your experience, our Google review link is here: [review link] The team at [Practice]

  5. 05

    Patients who prefer Spanish

    Text · 173 characters, 2 texts

    Hola [Name], gracias por visitar [Practice]. Si desea compartir su experiencia, aquí está nuestro enlace de Google: [review link] Responda STOP para no recibir más mensajes.

  6. 06

    Replying to a positive review

    Review reply

    Thank you for taking the time to write this. We're glad you had a good experience with our team, and we're here whenever you need us.

    Thanks the reviewer without confirming they are a patient or mentioning care.

  7. 07

    Replying to a negative review

    Review reply

    We're sorry to read this and would like to understand what happened. Please call our practice manager at [phone] so we can talk privately.

    Never confirm the person is a patient or discuss their care in public. HHS has fined providers for disclosing patient information in review replies.

  8. 08

    Replying to a rating with no text

    Review reply

    Thank you for your rating. If there's anything you'd like to tell us, please call our practice manager at [phone].

Rules that apply.In plain words.

This is a summary, not legal advice. Each row links to the official source.

Mistakes to avoid.We see these often.

  • Mentioning a patient's condition, adjustments or visits in a review reply.
  • Posting patient testimonials without written HIPAA authorization.
  • Asking only patients who seem pleased.

Questions people ask.Short answers.

What can a chiropractor say in a review reply?

Thank the reviewer and invite them to call. Don't confirm they are a patient or mention care. HHS has fined providers for disclosing patient information in replies.

Can we turn good reviews into testimonials on our site?

HHS says a valid written HIPAA authorization is generally needed before posting a patient's information in a testimonial.

Is it fine to ask every patient?

Yes. Google allows asking for genuine reviews without incentives, as long as you don't single out happy patients.

Sources

  1. FTC: Consumer reviews and testimonials rule Q&A · checked Oct 31, 2026
  2. Federal Register: Trade regulation rule on consumer reviews and testimonials (2024) · checked Oct 31, 2026
  3. Google Business Profile Help: Create a link or QR code to request reviews · checked Oct 31, 2026
  4. HHS: Settlement with dental practice over online review replies · checked Oct 31, 2026

By Shakhawat Ullah Badhon, Founder, Damex Digital. Published Nov 1, 2026, updated Nov 1, 2026.