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Missed-call texts for garage door companies.Written for garage door companies.

What a good one does

Updated

A garage door missed-call text should find out whether a car is trapped or the door is stuck open, then set honest expectations on price. Reply within a minute, ask what the door is doing, warn against touching a broken spring, and give a call-back time. Never text a headline price that leaves out fees. One message with a STOP line, then wait.

8 templates.Copy, then make them yours.

Words in [brackets] are placeholders. Keep the STOP line on every text.

  1. 01

    The door is stuck

    Text · 163 characters, 2 texts

    Hi, it's [Business]. Sorry we missed you. Is the door stuck closed with your car inside, or stuck open? Reply and we'll call back by [time]. Reply STOP to opt out.

  2. 02

    A spring may have broken

    Text · 182 characters, 2 texts

    Hi, [Business] here. If you heard a bang and the door won't lift, a spring may have broken. Please don't try to lift or adjust it. Reply SPRING and we'll call. Reply STOP to opt out.

    DASMA, the door manufacturers' association, says parts under high spring tension should be handled only by a trained technician.

  3. 03

    The door is off its track

    Text · 165 characters, 2 texts

    Hi, it's [Business]. If the door is off its track or hanging crooked, keep people and cars clear and reply with a photo. We'll call by [time]. Reply STOP to opt out.

  4. 04

    Opener problems

    Text · 180 characters, 2 texts

    Hi, [Business] here. Calling about the opener? Reply with the brand and what it's doing, such as humming, clicking or nothing, and we'll call back by [time]. Reply STOP to opt out.

  5. 05

    New door quotes

    Text · 172 characters, 2 texts

    Hi, it's [Business]. For a new door quote, reply with the door's width and height if you know them and a photo from outside. We'll call with options. Reply STOP to opt out.

  6. 06

    Callers asking about price

    Text · 162 characters, 2 texts

    Hi, [Business] here. We quote the full cost, including parts, labour and fees, before any work. Reply with what's wrong and we'll call you. Reply STOP to opt out.

  7. 07

    After hours

    Text · 193 characters, 2 texts

    Hi, it's [Business]. We're closed until [time]. If your car is trapped or the door won't close, reply URGENT for our on-call technician. Otherwise we'll call first thing. Reply STOP to opt out.

  8. 08

    Commercial and rolling doors

    Text · 155 characters, 1 text

    Hi, [Business] here returning your call. If this is a commercial or rolling door, reply with the site address and a contact on site. Reply STOP to opt out.

Rules that apply.In plain words.

This is a summary, not legal advice. Each row links to the official source.

Mistakes to avoid.We see these often.

  • Texting a low headline price that grows on site with fees.
  • Encouraging customers to adjust or release a broken spring.
  • A different business name on the text, the Google profile and the invoice.

Questions people ask.Short answers.

Can I put a price in the missed-call text?

Only a full price with every fee included. Google requires prices shown in garage door ads to include all fees and taxes, and customers expect the same everywhere.

What should the text say about broken springs?

Not to touch it. DASMA says parts under high spring tension should be handled only by a trained technician.

Does Advanced Verification cover texting?

No. It's Google's check for garage door ads, but the business name on your texts should match the one Google verified.

Sources

  1. FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls) · checked Oct 31, 2026
  2. Federal Register: TCPA revocation of consent rules (October 2024) · checked Oct 31, 2026
  3. Federal Register: Enhancing the ability of consumers to control robocalls (October 2026) · checked Oct 31, 2026
  4. Twilio: Error 30034, unregistered 10DLC traffic · checked Oct 31, 2026

By Shakhawat Ullah Badhon, Founder, Damex Digital. Published Nov 1, 2026, updated Nov 1, 2026.