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Missed-call texts for chiropractors.Written for chiropractic practices.

What a good one does

Updated

A chiropractic office's missed-call text should get the patient booked without asking about their symptoms by text. Reply within a minute with the practice name, ask for their name and a good time to call, and say when walk-ins are seen if you take them. Point emergencies to 911, keep insurance questions for the call, and include a STOP line.

8 templates.Copy, then make them yours.

Words in [brackets] are placeholders. Keep the STOP line on every text.

  1. 01

    A possible new patient

    Text · 167 characters, 2 texts

    Hi, this is [Practice]. Thanks for calling. New patients can usually be seen within [days]. Reply with your name and the best time to reach you. Reply STOP to opt out.

  2. 02

    Walk-in visits

    Text · 158 characters, 1 text

    Hi, [Practice] here. Looking for a walk-in visit? We see walk-ins [walk-in hours]. Reply with your name if you'd like us to call first. Reply STOP to opt out.

  3. 03

    A possible emergency

    Text · 159 characters, 1 text

    Hi, this is [Practice]. If this is a medical emergency, call 911. Otherwise reply with a good time and we'll call you as soon as we can. Reply STOP to opt out.

  4. 04

    Insurance and Medicare

    Text · 168 characters, 2 texts

    Hi, [Practice] here. Asking about insurance or Medicare? Reply with your plan's name, not your member number, and we'll call to explain coverage. Reply STOP to opt out.

  5. 05

    Moving an appointment

    Text · 138 characters, 1 text

    Hi, this is [Practice]. Need to move your appointment? Reply with your name and a day that works and we'll confirm. Reply STOP to opt out.

  6. 06

    Self-pay prices

    Text · 145 characters, 1 text

    Hi, [Practice] here. If you're asking what a visit costs without insurance, reply and we'll call with our self-pay prices. Reply STOP to opt out.

  7. 07

    After hours

    Text · 172 characters, 2 texts

    Hi, this is [Practice]. We're closed until [time]. Reply with your name and a good time, and we'll call when we open. If it's an emergency, call 911. Reply STOP to opt out.

  8. 08

    Referral questions

    Text · 160 characters, 1 text

    Hi, [Practice] here. Wondering if you need a referral? Reply with your insurance plan's name and we'll check and call you back by [time]. Reply STOP to opt out.

Rules that apply.In plain words.

This is a summary, not legal advice. Each row links to the official source.

Mistakes to avoid.We see these often.

  • Asking patients to describe pain or conditions by text.
  • Collecting insurance member IDs by text.
  • No emergency line in the after-hours text.

Questions people ask.Short answers.

Can we ask what's wrong in the text?

Keep it to booking. Symptoms and history belong on the phone or in your intake forms, not a text thread.

Should the text explain Medicare coverage?

Offer to call. Medicare covers spinal adjustments to correct a subluxation but not other services a chiropractor orders, which takes a minute to explain.

Do we need a STOP line on one reply?

Yes. FCC rules list STOP and similar words as ways to opt out, and CTIA's guidelines expect senders to say how.

Sources

  1. FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls) · checked Oct 31, 2026
  2. Federal Register: TCPA revocation of consent rules (October 2024) · checked Oct 31, 2026
  3. Federal Register: Enhancing the ability of consumers to control robocalls (October 2026) · checked Oct 31, 2026
  4. Twilio: Error 30034, unregistered 10DLC traffic · checked Oct 31, 2026

By Shakhawat Ullah Badhon, Founder, Damex Digital. Published Nov 1, 2026, updated Nov 1, 2026.