--- title: "Review requests for garage door companies: 8 texts and emails" description: "A garage door review request should go out once the door has opened and closed a few times without trouble, usually the same day. Ask every customer the." canonical: https://damex.digital/templates/review-request/garage-door/ last_updated: 2026-11-01 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/review-request/garage-door/ # Review requests for garage door companies: 8 texts and emails > A garage door review request should go out once the door has opened and closed a few times without trouble, usually the same day. Ask every customer the same way, describe the job plainly, and link to your Google review form. In a category Google watches for scams, honest reviews that name the real work, such as a spring or opener, carry extra weight. Published Nov 1, 2026, updated Nov 1, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. After a spring replacement ```text Hi [Name], your new springs from [Business] are in. Once the door's been up and down a few times, would you leave an honest Google review? [review link] Reply STOP to opt out. ``` ### 2. After an opener install ```text Hi [Name], hope the new opener is working smoothly. Here's our Google review link if you'd like to share how it went: [review link] Reply STOP to opt out. ``` ### 3. After a new door install ```text Subject: Your new garage door and warranty Hi [Name], Your new door at [address] is in, and the warranty details are attached. Call [phone] if anything doesn't feel right. Would you share an honest Google review? It helps homeowners in [town] find a company they can trust: [review link] [Owner name], [Business] ``` ### 4. After an urgent call-out ```text Hi [Name], thanks for calling [Business] when the door wouldn't open. An honest Google review helps others in the same spot: [review link] Reply STOP to opt out. ``` ### 5. After a tune-up ```text Hi [Name], your door tune-up from [Business] is done. If you have a minute, here's the Google review link: [review link] Reply STOP to opt out. ``` ### 6. A follow-up a week later ```text Hi [Name], it's [Business]. Is the door still running well a week on? If not, reply and we'll come back. Either way, an honest review helps: [review link] Reply STOP to opt out. ``` ### 7. Commercial customers ```text Subject: [Site] door work complete Hi [Name], The work on the [door type] at [site] is complete, with the service record attached. If you're able to, an honest Google review helps other facility managers find us: [review link] [Owner name], [Business] ``` ### 8. Customers who prefer Spanish ```text Hola [Name], su puerta de garaje ya funciona. Si tiene un minuto, ¿nos deja una reseña honesta en Google sobre [Business]? [review link] Responda STOP para no recibir más mensajes. ``` ## Rules that apply - [FTC rule on consumer reviews and testimonials (16 CFR Part 465)](https://www.ecfr.gov/current/title-16/part-465) - [FTC: Consumer reviews and testimonials rule, questions and answers](https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers) - [Google Maps: prohibited content, including incentives and selective asking](https://support.google.com/contributionpolicy/answer/7400114) - [Google Business Profile: create a link or QR code to request reviews](https://support.google.com/business/answer/16816815) - [Yelp: Don't ask for reviews](https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US) - [HHS: dental practice settlement over review replies (2022)](https://www.hhs.gov/about/news/2022/12/14/hhs-civil-rights-office-enters-settlement-with-dental-practice-over-disclosures-of-patients-protected-health-information.html) ## Mistakes to avoid - Asking for a review before the door has been tested in front of the customer. - Tying the review to the final invoice or a discount. - Asking only after quick jobs and skipping the ones that needed a second visit. ## FAQs ### When should a garage door company ask? Once the door has been tested in front of the customer, usually the same day. A follow-up a week later catches any problem early. ### Why do honest reviews matter more here? Google puts garage door ads through Advanced Verification because the category attracts scams. Real reviews that describe real jobs help customers trust you. ### Can I ask the customer to mention the spring or opener? You can say what the job was. Don't tell them what to write or how to rate it. ## Sources 1. [FTC: Consumer reviews and testimonials rule Q&A](https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers), checked Oct 31, 2026 2. [Federal Register: Trade regulation rule on consumer reviews and testimonials (2024)](https://www.federalregister.gov/documents/2024/08/22/2024-18519/trade-regulation-rule-on-the-use-of-consumer-reviews-and-testimonials), checked Oct 31, 2026 3. [Google Business Profile Help: Create a link or QR code to request reviews](https://support.google.com/business/answer/16816815), checked Oct 31, 2026 4. [HHS: Settlement with dental practice over online review replies](https://www.hhs.gov/about/news/2022/12/14/hhs-civil-rights-office-enters-settlement-with-dental-practice-over-disclosures-of-patients-protected-health-information.html), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. 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