--- title: "Review requests for chiropractors: 8 texts and emails" description: "A chiropractic review request should be warm, brief and free of anything clinical. Send it to every patient after a visit with your Google review link,." canonical: https://damex.digital/templates/review-request/chiropractic/ last_updated: 2026-11-01 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/review-request/chiropractic/ # Review requests for chiropractors: 8 texts and emails > A chiropractic review request should be warm, brief and free of anything clinical. Send it to every patient after a visit with your Google review link, and remind them they don't need to share health details. When reviews arrive, reply without confirming the person is a patient or mentioning their care, because federal regulators have fined providers for exactly that. Published Nov 1, 2026, updated Nov 1, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. After a visit ```text Hi [Name], thanks for visiting [Practice]. If you'd like to share your experience, here's our Google review link: [review link] Reply STOP to opt out. ``` ### 2. After the first few visits ```text Hi [Name], thanks for choosing [Practice] over the past few weeks. If you have a minute, an honest Google review helps others find us: [review link] Reply STOP to opt out. ``` ### 3. A version that sets expectations ```text Hi [Name], we'd value an honest Google review of your visits to [Practice]: [review link]. There's no need to mention any health details. Reply STOP to opt out. ``` ### 4. A thank-you email ```text Subject: Thanks for choosing [Practice] Hi [Name], Thanks for trusting us. For questions about your care, please call [phone] rather than replying here. If you'd like to share your experience, our Google review link is here: [review link] The team at [Practice] ``` ### 5. Patients who prefer Spanish ```text Hola [Name], gracias por visitar [Practice]. Si desea compartir su experiencia, aquí está nuestro enlace de Google: [review link] Responda STOP para no recibir más mensajes. ``` ### 6. Replying to a positive review ```text Thank you for taking the time to write this. We're glad you had a good experience with our team, and we're here whenever you need us. ``` Thanks the reviewer without confirming they are a patient or mentioning care. ### 7. Replying to a negative review ```text We're sorry to read this and would like to understand what happened. Please call our practice manager at [phone] so we can talk privately. ``` Never confirm the person is a patient or discuss their care in public. HHS has fined providers for disclosing patient information in review replies. ### 8. Replying to a rating with no text ```text Thank you for your rating. If there's anything you'd like to tell us, please call our practice manager at [phone]. ``` ## Rules that apply - [FTC rule on consumer reviews and testimonials (16 CFR Part 465)](https://www.ecfr.gov/current/title-16/part-465) - [FTC: Consumer reviews and testimonials rule, questions and answers](https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers) - [Google Maps: prohibited content, including incentives and selective asking](https://support.google.com/contributionpolicy/answer/7400114) - [Google Business Profile: create a link or QR code to request reviews](https://support.google.com/business/answer/16816815) - [Yelp: Don't ask for reviews](https://www.yelp-support.com/article/Don-t-Ask-for-Reviews?l=en_US) - [HHS: dental practice settlement over review replies (2022)](https://www.hhs.gov/about/news/2022/12/14/hhs-civil-rights-office-enters-settlement-with-dental-practice-over-disclosures-of-patients-protected-health-information.html) ## Mistakes to avoid - Mentioning a patient's condition, adjustments or visits in a review reply. - Posting patient testimonials without written HIPAA authorization. - Asking only patients who seem pleased. ## FAQs ### What can a chiropractor say in a review reply? Thank the reviewer and invite them to call. Don't confirm they are a patient or mention care. HHS has fined providers for disclosing patient information in replies. ### Can we turn good reviews into testimonials on our site? HHS says a valid written HIPAA authorization is generally needed before posting a patient's information in a testimonial. ### Is it fine to ask every patient? Yes. Google allows asking for genuine reviews without incentives, as long as you don't single out happy patients. ## Sources 1. [FTC: Consumer reviews and testimonials rule Q&A](https://www.ftc.gov/business-guidance/resources/consumer-reviews-testimonials-rule-questions-answers), checked Oct 31, 2026 2. [Federal Register: Trade regulation rule on consumer reviews and testimonials (2024)](https://www.federalregister.gov/documents/2024/08/22/2024-18519/trade-regulation-rule-on-the-use-of-consumer-reviews-and-testimonials), checked Oct 31, 2026 3. [Google Business Profile Help: Create a link or QR code to request reviews](https://support.google.com/business/answer/16816815), checked Oct 31, 2026 4. [HHS: Settlement with dental practice over online review replies](https://www.hhs.gov/about/news/2022/12/14/hhs-civil-rights-office-enters-settlement-with-dental-practice-over-disclosures-of-patients-protected-health-information.html), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. 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