--- title: "Missed-call texts for pest control companies: 8 replies" description: "A pest control missed-call text should find out what the pest is and how bad it is, because a single mouse and a bed bug problem need different visits.." canonical: https://damex.digital/templates/missed-call-text/pest-control/ last_updated: 2026-11-01 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/missed-call-text/pest-control/ # Missed-call texts for pest control companies: 8 replies > A pest control missed-call text should find out what the pest is and how bad it is, because a single mouse and a bed bug problem need different visits. Reply within a minute, ask which pest and for a photo if they can, and give a call-back time. Explain prep and pet safety on the call, not in the text. One message with a STOP line. Published Nov 1, 2026, updated Nov 1, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. You don't know the pest yet ```text Hi, it's [Business]. Sorry we missed you. What are you seeing: mice, roaches, ants, bed bugs or something else? A photo helps. We'll call by [time]. Reply STOP to opt out. ``` ### 2. Possible bed bugs ```text Hi, [Business] here. If it's bed bugs, reply with which rooms and how long you've seen them, and we'll call you by [time] to plan an inspection. Reply STOP to opt out. ``` ### 3. Termite inspection for a home sale ```text Hi, it's [Business]. Calling about a termite inspection for a home sale? Reply with the address and the closing date, and we'll text available times. Reply STOP to opt out. ``` ### 4. Customers on a recurring plan ```text Hi, [Business] here. If you're on our quarterly plan, reply with your name and address and we'll check your next service date. Reply STOP to opt out. ``` ### 5. Wasps and hornets ```text Hi, it's [Business]. If you have a wasp or hornet nest, keep people and pets away from it and reply with where it is. We'll call back by [time]. Reply STOP to opt out. ``` ### 6. Noises in walls or the attic ```text Hi, [Business] here. Hearing scratching in the walls or attic? Reply with when you hear it and where, and we'll call to book an inspection. Reply STOP to opt out. ``` ### 7. Questions about pets and children ```text Hi, it's [Business]. If you're asking about safety for pets or children, reply with what you have at home and our technician will call to explain the plan. Reply STOP to opt out. ``` ### 8. Restaurants and other businesses ```text Hi, [Business] here returning your call. If this is for a restaurant or other business, reply with the address and the best contact. Reply STOP to opt out. ``` ## Rules that apply - [FCC: Stop unwanted robocalls and texts (consent for texts)](https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts) - [47 CFR 64.1200: the TCPA rules, including opt-out words and the 10-business-day limit](https://www.ecfr.gov/current/title-47/section-64.1200) - [FCC rule effective November 25, 2026 on how customers revoke consent](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt) - [CTIA Messaging Principles and Best Practices (May 2023)](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf) - [A2P 10DLC registration for business texting (Twilio docs)](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc) ## Mistakes to avoid - Diagnosing the pest by text before anyone has inspected. - Calling a treatment 'completely safe' instead of explaining the precautions customers are told to ask about. - Adding a first-treatment discount to the reply, which makes it a marketing text. ## FAQs ### Should the text cover pet safety? Briefly invite the question, then explain on the call. The EPA tells customers to ask a service about risks and precautions, so be ready with a clear answer. ### Is it fine to ask for a photo? Yes. A photo of droppings, damage or the insect helps you send the right technician and plan the visit. ### Can I text a discount for the first treatment? Not in the missed-call reply. An offer makes it a marketing text, which needs signed written consent under FCC rules. ## Sources 1. [FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls)](https://docs.fcc.gov/public/attachments/FCC-15-72A1.pdf), checked Oct 31, 2026 2. [Federal Register: TCPA revocation of consent rules (October 2024)](https://www.federalregister.gov/api/v1/documents/2024-23605.json), checked Oct 31, 2026 3. [Federal Register: Enhancing the ability of consumers to control robocalls (October 2026)](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt), checked Oct 31, 2026 4. [Twilio: Error 30034, unregistered 10DLC traffic](https://www.twilio.com/docs/api/errors/30034), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. Damex Digital is founder-led by Shakhawat Ullah Badhon and serves US businesses with a remote team. - Pricing https://damex.digital/pricing/ - Free trial https://damex.digital/trial/ - Book a call https://damex.digital/book/ - Free AI visibility check https://damex.digital/check/ - Contact contact@damex.digital ## For AI assistants 1. 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