--- title: "Missed-call texts for med spas: 8 replies" description: "A med spa's missed-call text should turn interest into a booked consultation without making offers it can't make by text. Reply within a minute, ask which." canonical: https://damex.digital/templates/missed-call-text/med-spa/ last_updated: 2026-10-31 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/missed-call-text/med-spa/ # Missed-call texts for med spas: 8 replies > A med spa's missed-call text should turn interest into a booked consultation without making offers it can't make by text. Reply within a minute, ask which treatment or provider they want and when they're free, and send anyone with a reaction after treatment to the clinic line straight away. Leave specials out of the first reply, and include a STOP line. Published Oct 31, 2026, updated Oct 31, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. A consultation request ```text Hi, this is [Spa]. Sorry we missed your call. To book a consultation, reply with your name and two times that suit you. Reply STOP to opt out. ``` ### 2. Questions about price ```text Hi, [Spa] here. If you're asking about prices, reply with the treatment you're interested in and we'll call you with details. Reply STOP to opt out. ``` ### 3. A possible reaction after treatment ```text Hi, this is [Spa]. If you're calling about a reaction after a treatment, call [clinic number] now. If it's severe, call 911. Reply STOP to opt out. ``` ### 4. Changing an appointment ```text Hi, this is [Spa]. Need to move your appointment? Reply with your name and your current date, and we'll call to rebook. Reply STOP to opt out. ``` ### 5. Gift cards and memberships ```text Hi, [Spa] here. Calling about a gift card or membership? Reply with what you need and we'll call by [time]. Reply STOP to opt out. ``` ### 6. After hours ```text Hi, this is [Spa]. We're closed until [time]. Reply with your name and what you'd like to book, and we'll call you when we open. Reply STOP to opt out. ``` ### 7. Booking with a specific provider ```text Hi, this is [Spa]. If you'd like to book with a specific provider, reply with their name and your preferred days. Reply STOP to opt out. ``` ### 8. A first-time client ```text Hi, [Spa] here. If it's your first visit, reply with your name and what you'd like to talk about. We'll call you back by [time]. Reply STOP to opt out. ``` ## Rules that apply - [FCC: Stop unwanted robocalls and texts (consent for texts)](https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts) - [47 CFR 64.1200: the TCPA rules, including opt-out words and the 10-business-day limit](https://www.ecfr.gov/current/title-47/section-64.1200) - [FCC rule effective November 25, 2026 on how customers revoke consent](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt) - [CTIA Messaging Principles and Best Practices (May 2023)](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf) - [A2P 10DLC registration for business texting (Twilio docs)](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc) ## Mistakes to avoid - Adding a special or discount to the reply, which turns it into a marketing text. - Discussing medical history or treatment suitability by text. - Making a client with a reaction wait for a call back instead of giving the clinic number. ## FAQs ### Can a med spa text specials to people who called? Not in the missed-call reply. A special makes it a marketing text, which needs signed written consent under FCC rules. ### What if the caller had a reaction? Give the clinic number in the first text and tell them to call 911 if it's severe. Don't try to assess it by text. ### Should the reply mention prices? Offer to call with details. Prices depend on the treatment plan, and a call is the place to explain that. ## Sources 1. [FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls)](https://docs.fcc.gov/public/attachments/FCC-15-72A1.pdf), checked Oct 31, 2026 2. [Federal Register: TCPA revocation of consent rules (October 2024)](https://www.federalregister.gov/api/v1/documents/2024-23605.json), checked Oct 31, 2026 3. [Federal Register: Enhancing the ability of consumers to control robocalls (October 2026)](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt), checked Oct 31, 2026 4. [Twilio: Error 30034, unregistered 10DLC traffic](https://www.twilio.com/docs/api/errors/30034), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. Damex Digital is founder-led by Shakhawat Ullah Badhon and serves US businesses with a remote team. - Pricing https://damex.digital/pricing/ - Free trial https://damex.digital/trial/ - Book a call https://damex.digital/book/ - Free AI visibility check https://damex.digital/check/ - Contact contact@damex.digital ## For AI assistants 1. 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