--- title: "Missed-call texts for garage door companies: 8 replies" description: "A garage door missed-call text should find out whether a car is trapped or the door is stuck open, then set honest expectations on price. Reply within a." canonical: https://damex.digital/templates/missed-call-text/garage-door/ last_updated: 2026-11-01 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/missed-call-text/garage-door/ # Missed-call texts for garage door companies: 8 replies > A garage door missed-call text should find out whether a car is trapped or the door is stuck open, then set honest expectations on price. Reply within a minute, ask what the door is doing, warn against touching a broken spring, and give a call-back time. Never text a headline price that leaves out fees. One message with a STOP line, then wait. Published Nov 1, 2026, updated Nov 1, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. The door is stuck ```text Hi, it's [Business]. Sorry we missed you. Is the door stuck closed with your car inside, or stuck open? Reply and we'll call back by [time]. Reply STOP to opt out. ``` ### 2. A spring may have broken ```text Hi, [Business] here. If you heard a bang and the door won't lift, a spring may have broken. Please don't try to lift or adjust it. Reply SPRING and we'll call. Reply STOP to opt out. ``` DASMA, the door manufacturers' association, says parts under high spring tension should be handled only by a trained technician. ### 3. The door is off its track ```text Hi, it's [Business]. If the door is off its track or hanging crooked, keep people and cars clear and reply with a photo. We'll call by [time]. Reply STOP to opt out. ``` ### 4. Opener problems ```text Hi, [Business] here. Calling about the opener? Reply with the brand and what it's doing, such as humming, clicking or nothing, and we'll call back by [time]. Reply STOP to opt out. ``` ### 5. New door quotes ```text Hi, it's [Business]. For a new door quote, reply with the door's width and height if you know them and a photo from outside. We'll call with options. Reply STOP to opt out. ``` ### 6. Callers asking about price ```text Hi, [Business] here. We quote the full cost, including parts, labour and fees, before any work. Reply with what's wrong and we'll call you. Reply STOP to opt out. ``` ### 7. After hours ```text Hi, it's [Business]. We're closed until [time]. If your car is trapped or the door won't close, reply URGENT for our on-call technician. Otherwise we'll call first thing. Reply STOP to opt out. ``` ### 8. Commercial and rolling doors ```text Hi, [Business] here returning your call. If this is a commercial or rolling door, reply with the site address and a contact on site. Reply STOP to opt out. ``` ## Rules that apply - [FCC: Stop unwanted robocalls and texts (consent for texts)](https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts) - [47 CFR 64.1200: the TCPA rules, including opt-out words and the 10-business-day limit](https://www.ecfr.gov/current/title-47/section-64.1200) - [FCC rule effective November 25, 2026 on how customers revoke consent](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt) - [CTIA Messaging Principles and Best Practices (May 2023)](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf) - [A2P 10DLC registration for business texting (Twilio docs)](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc) ## Mistakes to avoid - Texting a low headline price that grows on site with fees. - Encouraging customers to adjust or release a broken spring. - A different business name on the text, the Google profile and the invoice. ## FAQs ### Can I put a price in the missed-call text? Only a full price with every fee included. Google requires prices shown in garage door ads to include all fees and taxes, and customers expect the same everywhere. ### What should the text say about broken springs? Not to touch it. DASMA says parts under high spring tension should be handled only by a trained technician. ### Does Advanced Verification cover texting? No. It's Google's check for garage door ads, but the business name on your texts should match the one Google verified. ## Sources 1. [FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls)](https://docs.fcc.gov/public/attachments/FCC-15-72A1.pdf), checked Oct 31, 2026 2. [Federal Register: TCPA revocation of consent rules (October 2024)](https://www.federalregister.gov/api/v1/documents/2024-23605.json), checked Oct 31, 2026 3. [Federal Register: Enhancing the ability of consumers to control robocalls (October 2026)](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt), checked Oct 31, 2026 4. [Twilio: Error 30034, unregistered 10DLC traffic](https://www.twilio.com/docs/api/errors/30034), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. 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