--- title: "Missed-call texts for electricians: 8 replies" description: "An electrician's missed-call text has to separate a dangerous problem from a routine job in one message. Reply within a minute, tell anyone who smells." canonical: https://damex.digital/templates/missed-call-text/electrical/ last_updated: 2026-11-01 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/missed-call-text/electrical/ # Missed-call texts for electricians: 8 replies > An electrician's missed-call text has to separate a dangerous problem from a routine job in one message. Reply within a minute, tell anyone who smells burning or sees smoke to call 911 first, give an urgent reply word for everything else that can't wait, and ask routine callers what they need. Send one message with a STOP line, then wait for their reply. Published Nov 1, 2026, updated Nov 1, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. A possible fire risk ```text Hi, it's [Business]. If you smell burning or see smoke, call 911 first. If it's urgent but safe, reply URGENT and our on-call electrician will call you. Reply STOP to opt out. ``` ### 2. The power is out ```text Hi, [Business] here. Sorry we missed you. Is the power out in the whole house or only part of it? Reply and we'll call back by [time]. Reply STOP to opt out. ``` ### 3. EV charger enquiries ```text Hi, it's [Business]. Calling about an EV charger? Reply with your car's make and a photo of your electrical panel and we'll call with options by [time]. Reply STOP to opt out. ``` ### 4. Panel upgrades ```text Hi, [Business] here. If you're asking about a panel upgrade, reply with a photo of the panel label and your address. We'll call by [time]. Reply STOP to opt out. ``` Ask for a photo of the label only. Don't ask anyone to open the panel cover. ### 5. A breaker keeps tripping ```text Hi, it's [Business]. Breaker keeps tripping? Reply with which room and what was running when it tripped, and we'll call back by [time]. Reply STOP to opt out. ``` ### 6. Lights, fans and fixtures ```text Hi, [Business] here. Sorry we missed your call. If it's a light or fan install, reply with how many and which rooms, and we'll text a time. Reply STOP to opt out. ``` ### 7. Permits and failed inspections ```text Hi, it's [Business]. Calling about a permit or an inspection? Reply with your address and what needs signing off, and we'll call by [time]. Reply STOP to opt out. ``` ### 8. Businesses and rentals ```text Hi, [Business] here returning your call. If this is for a business or rental property, reply with the address and a contact on site. Reply STOP to opt out. ``` ## Rules that apply - [FCC: Stop unwanted robocalls and texts (consent for texts)](https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts) - [47 CFR 64.1200: the TCPA rules, including opt-out words and the 10-business-day limit](https://www.ecfr.gov/current/title-47/section-64.1200) - [FCC rule effective November 25, 2026 on how customers revoke consent](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt) - [CTIA Messaging Principles and Best Practices (May 2023)](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf) - [A2P 10DLC registration for business texting (Twilio docs)](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc) ## Mistakes to avoid - Sending no safety line to a caller who may have a fire risk. - Quoting a panel or EV charger price by text before seeing the panel. - Promising same-day work the schedule can't hold. ## FAQs ### What should an electrician's text say about a burning smell? Tell them to call 911 if there's smoke or fire, then how to reach your on-call electrician. ESFI lists burning smells and warm outlets as signs to call a qualified electrician. ### Can I ask for a photo of the panel? Yes, a photo of the panel label helps you plan the visit. Never ask a customer to open the panel cover. ### Should the reply mention a free estimate? Keep offers out of the first reply. A promotion makes it a marketing text, which needs signed written consent under FCC rules. ## Sources 1. [FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls)](https://docs.fcc.gov/public/attachments/FCC-15-72A1.pdf), checked Oct 31, 2026 2. [Federal Register: TCPA revocation of consent rules (October 2024)](https://www.federalregister.gov/api/v1/documents/2024-23605.json), checked Oct 31, 2026 3. [Federal Register: Enhancing the ability of consumers to control robocalls (October 2026)](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt), checked Oct 31, 2026 4. [Twilio: Error 30034, unregistered 10DLC traffic](https://www.twilio.com/docs/api/errors/30034), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. 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