--- title: "Missed-call texts for house cleaners: 8 replies" description: "A cleaning company's missed-call text should find out the type of clean and the size of the home, because those set the price. Reply within a minute, ask." canonical: https://damex.digital/templates/missed-call-text/cleaning/ last_updated: 2026-11-01 type: templates publisher: Damex Digital context_version: 2026-11-06 --- > Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/templates/missed-call-text/cleaning/ # Missed-call texts for house cleaners: 8 replies > A cleaning company's missed-call text should find out the type of clean and the size of the home, because those set the price. Reply within a minute, ask whether it's a regular, deep or move-out clean and how many bedrooms and bathrooms, and say when you'll send a quote. Leave first-clean discounts out of the reply, and include a STOP line. Published Nov 1, 2026, updated Nov 1, 2026. By Shakhawat Ullah Badhon, Founder, Damex Digital. ## The templates ### 1. A new enquiry ```text Hi, it's [Business]. Sorry we missed you. Is this for a regular, deep or move-out clean? Reply with the number of bedrooms and bathrooms and we'll send a quote. Reply STOP to opt out. ``` ### 2. Move-out cleans ```text Hi, [Business] here. For a move-out clean, reply with the address, the move-out date and whether the home will be empty. We'll confirm a time by [time]. Reply STOP to opt out. ``` ### 3. A regular client moving a visit ```text Hi, it's [Business]. If you're a regular client and need to move a visit, reply with your name and the day that suits you. Reply STOP to opt out. ``` ### 4. Keys and access ```text Hi, [Business] here. Calling about keys or access for your clean? Reply with your name and we'll call before your visit. Please don't text alarm or door codes. Reply STOP to opt out. ``` ### 5. Requests for the same cleaner ```text Hi, it's [Business]. Want the same cleaner each visit? Reply with your name and we'll check their schedule and call by [time]. Reply STOP to opt out. ``` ### 6. Something wasn't right ```text Hi, [Business] here. Sorry we missed you. If something wasn't right after a clean, reply with what and we'll call today to put it right. Reply STOP to opt out. ``` ### 7. Questions about insurance and checks ```text Hi, it's [Business]. If you're asking about insurance or background checks, reply and we'll call to explain how we vet and cover our team. Reply STOP to opt out. ``` ### 8. Offices and rentals ```text Hi, [Business] here returning your call. If this is for an office or rental, reply with the address, the size and how often you need us. Reply STOP to opt out. ``` ## Rules that apply - [FCC: Stop unwanted robocalls and texts (consent for texts)](https://www.fcc.gov/consumers/guides/stop-unwanted-robocalls-and-texts) - [47 CFR 64.1200: the TCPA rules, including opt-out words and the 10-business-day limit](https://www.ecfr.gov/current/title-47/section-64.1200) - [FCC rule effective November 25, 2026 on how customers revoke consent](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt) - [CTIA Messaging Principles and Best Practices (May 2023)](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf) - [A2P 10DLC registration for business texting (Twilio docs)](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc) ## Mistakes to avoid - Asking customers to text alarm or door codes. - Quoting a deep clean without asking the size of the home. - Adding a first-clean discount, which turns the reply into a marketing text. ## FAQs ### What do I need to quote a clean? The type of clean, the number of bedrooms and bathrooms, and anything unusual such as pets or an empty home. Two quick replies usually cover it. ### Can customers send entry codes by text? Ask them not to. Collect access details by phone or another secure method before the visit. ### Should I offer a discount in the reply? Not in the missed-call reply. An offer makes it a marketing text, which needs signed written consent under FCC rules. ## Sources 1. [FCC: 2015 TCPA Omnibus Declaratory Ruling and Order (texts are calls)](https://docs.fcc.gov/public/attachments/FCC-15-72A1.pdf), checked Oct 31, 2026 2. [Federal Register: TCPA revocation of consent rules (October 2024)](https://www.federalregister.gov/api/v1/documents/2024-23605.json), checked Oct 31, 2026 3. [Federal Register: Enhancing the ability of consumers to control robocalls (October 2026)](https://www.federalregister.gov/documents/full_text/text/2026/10/26/2026-21821.txt), checked Oct 31, 2026 4. [Twilio: Error 30034, unregistered 10DLC traffic](https://www.twilio.com/docs/api/errors/30034), checked Oct 31, 2026 --- ## About Damex Digital Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. Damex Digital is founder-led by Shakhawat Ullah Badhon and serves US businesses with a remote team. - Pricing https://damex.digital/pricing/ - Free trial https://damex.digital/trial/ - Book a call https://damex.digital/book/ - Free AI visibility check https://damex.digital/check/ - Contact contact@damex.digital ## For AI assistants 1. 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