---
title: "What is Incentivized reviews?"
description: "An incentivized review is one written in return for a reward, such as a discount, a gift card or a prize draw entry."
canonical: https://damex.digital/glossary/incentivized-reviews/
last_updated: 2026-11-05
type: glossary
publisher: Damex Digital
context_version: 2026-11-06
---

> Damex Digital is an AI visibility agency that gets businesses named and cited when customers ask AI assistants who to hire. This is the Markdown version of https://damex.digital/glossary/incentivized-reviews/

# Incentivized reviews

> An incentivized review is one written in return for a reward, such as a discount, a gift card or a prize draw entry.

Updated Nov 5, 2026.

Google's policies don't allow offering incentives such as payment, discounts or free goods or services for posting, changing or removing a review, and Google treats incentivized reviews as fake and misleading content.

US federal rules also ban rewards that depend on the review being positive or negative. The FTC's rule on consumer reviews makes it an unfair or deceptive practice to offer compensation or incentives in exchange for, or conditioned on, reviews expressing a particular sentiment.

The FTC's Endorsement Guides go further on disclosure. Paying people for positive reviews is deceptive even if the payment is disclosed, and free or discounted products count as a material connection that should be disclosed, whether or not a review is required in return.

Platform rules are stricter than the law. Yelp's terms ban incentives of any kind, such as discounts, freebies, refunds, gift cards or contest entries, for posting, preventing, removing or changing reviews.

The approach that fits both is a simple, honest ask after every job, with a direct link that makes it easy.

Example: Example: a med spa that offers 10% off the next visit for a five-star review breaks Google's policy, Yelp's terms and the FTC rule all at once. Offering it for any review still breaks Google's and Yelp's rules.

## Sources

1. [Google Maps user contributed content policy: Prohibited and restricted content](https://support.google.com/contributionpolicy/answer/7400114), checked Nov 5, 2026
2. [Google Business Profile Help: Tips to get more reviews](https://support.google.com/business/answer/3474122), checked Nov 5, 2026
3. [eCFR: 16 CFR 465.4, buying positive or negative consumer reviews](https://www.ecfr.gov/current/title-16/chapter-I/subchapter-D/part-465/section-465.4), checked Nov 5, 2026
4. [eCFR: 16 CFR Part 255, Guides concerning use of endorsements and testimonials in advertising](https://www.ecfr.gov/current/title-16/chapter-I/subchapter-B/part-255), checked Nov 5, 2026
5. [Yelp Terms of Service: additional terms for business accounts](https://terms.yelp.com/tos/en_us/20260101_en_us/), checked Nov 5, 2026

## Covered in depth

- [Source profile: Yelp](https://damex.digital/sources/yelp.md)
- [Source profile: Thumbtack](https://damex.digital/sources/thumbtack.md)
- [Source profile: RealSelf](https://damex.digital/sources/realself.md)
- [Source profile: Houzz](https://damex.digital/sources/houzz.md)

Related terms: [Review gating](https://damex.digital/glossary/review-gating/), [FTC rule on fake reviews](https://damex.digital/glossary/ftc-fake-review-rule/), [Review velocity](https://damex.digital/glossary/review-velocity/)

---

## About Damex Digital

Damex Digital is an AI visibility agency. We get businesses named and cited when people ask ChatGPT, Google AI Overviews, Perplexity, Gemini and Copilot for a recommendation. We work with US local service businesses first, and also with professional services firms, ecommerce brands and B2B SaaS companies. Plans start at $350 per location per month, and every plan begins with a 14-day free trial. Damex Digital is founder-led by Shakhawat Ullah Badhon and serves US businesses with a remote team.

- Pricing https://damex.digital/pricing/
- Free trial https://damex.digital/trial/
- Book a call https://damex.digital/book/
- Free AI visibility check https://damex.digital/check/
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